Event Details
, Online 84606
United States
1-800- 233-3382 option 4
(in English)
Course Description
In this session the focus will be on troubleshooting Novell GroupWise 8, as well as GroupWise 8 Top Support Issues.
This class is designed to cover the troubleshooting methodologies,
learn how to focus your troubleshooting in order to get to the root of a problem quickly.
We will also explore the Backup and Restore features of GroupWise GWCheck. Material will also be maintained and updated
to cover cover the Top Support issues as reported by Novell Technical Services.
Key Objectives
- Objective 1: Troubleshooting 101
- Objective 2: Backup and Restore
- Objective 3: GroupWise Top Support Issues
- Exercise 1: Move a User Database
- Exercise 2: Restore a Deleted User and it's Email
- Exercise 3: Recreate a User Database
Audience Summary
This class is intended for Advanced GroupWise Administrators interested in developing their GroupWise
Troubleshooting skills and staying informed on top support issues.
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Date |
Start Time |
End Time |
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Jan 22, 2010 |
7:00 AM MST |
11:00 AM MST |
Special Instructions:
Novell ATT - Online Training
Thank you for your interest in Novell's ATT Online Training. This online course will be conducted using the Elluminate eLearning solution for both visual and audio communications. If you've never participated in an online Elluminate event before, please make sure that you get your system set up prior to the start of the event.
Information on installing the necessary software is available at http://www.elluminate.com/support/ in the "First Time Users" section. Once at this page, credentials will be checked automatically (you may be prompted to download Sun Microsystem's Java Web Start (or OpenJNLP for Mac), which is a pre-requisite) at which time you will need to click on the Configuration Room link to complete the setup which includes sound, speakers, etc.. The installation takes just a couple of minutes depending on connection speed.
For the session you will use only your computer, a web connection, and your computer's microphone and speakers. If your computer does not have a microphone you will be able to participate through the session's text messaging feature.
If you need technical assistance to set up your computer, please feel free to contact Elluminate's help desk at http://www.elluminate.com/support/ or 1-866-388-8674 x2.
You will receive all login information for the training the day before the event starts. You will also receive either a link for downloading the course materials, or the materials themselves in e-mail, depending upon file size. For ease of use in class, we'd ask that you please print the lab manual prior to class, as printed copies are not shipped for online courses. The electronic versions of the course manuals are made available in Adobe PDF format.
If for any reason you do not receive this information, please contact Novell Training Services Registration at 1-800-233-3382 (select option 4) from 7:00 am - 5:00 pm MST, no later than 30 minutes before the course is scheduled to start.
Thanks again for your interest in Novell's Online Training -- we look forward to seeing you in class with Novell ATT Online!
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